Wladimir Pazmiño
Portfolio›Case studies›Pronaca›Go-to-market strategy

Go-to-market: deciding which product goes where, and for whom.

A shopkeeper — one of 140,000 in the country — receives a product built for exactly her customers at exactly her price point, because a national study said who they are and where they buy. That is go-to-market as I ran it at Pronaca: consumer study, channel plan and launch process, in that order.

Company
Pronaca — 30 brands, 5 business lines
Study
National consumer segmentation, six segments
Traditional channel
100,000 shops targeted of 140,000 nationally
Launch pipeline
100+ product changes a year · 4–6 strategic launches
SegmentationTraditional tradeLaunch processStage gate
Pronaca

Pronaca brand mark, shown in the portfolio's two-tone palette. Source: company brand assets. Trademark belongs to its owner.

We called it

Segment → Shelf.

A campaign is aimed at a segment. A product is built for a segment. And each segment buys in a known set of places — so the segmentation study is also the channel plan, the media plan and the product brief.

Key figures

The scale of the market.

140,000

neighbourhood shops in the country

Ecuador's protein business does not run through supermarkets. It runs through corner shops, most of them with a freezer.

100,000

targeted with products built for them

Mass, efficiency-led lines designed for a household buying on yield and price — and for the shop that sells to it.

6

consumer segments, one national study

Each with a share, a profile, a socioeconomic band and the channels it actually buys in.

The consumer study

Six types of consumer, and where each one shops.

This is the table the campaigns and the products were briefed from. The last column is the go-to-market plan.

Segment Share Who they are Where they buy
Modern 27% Value novelty and quality; least traditional Supermarket chains, convenience stores
Home-makers 19% Health and appearance without giving up taste Neighbourhood shops, supermarkets, bakeries, company freezers
Indulgent 17% Eating well, flavour, variety, sharing Economy supermarkets, markets, bakeries, freezers, apps
Big eaters 15% Abundance, basic dishes, taste over health Markets, neighbourhood shops, wholesalers
Trendy 11% Health-conscious, responsible, quality-driven Supermarket chains, social media, apps
Healthy 10% Health and appearance, traditional values Supermarket chains, social media, apps

National consumer segmentation. Four dimensions underneath it — health, taste, tradition, variety — and a channel map per segment.

How the study was used

It decided the campaigns and the products.

Campaigns

Message by segment, medium by segment

Home-makers and big eaters live in the neighbourhood shop and on Facebook; the modern, trendy and healthy segments live in supermarket chains, on Instagram and in apps. The three content pillars — Foodie, Healthy, Pet Friendly — were aimed accordingly, not broadcast.

Products

Two development lines, two doors

Mass, efficiency-led products for the segments that buy on yield and price, shipped through traditional trade and the freezer network. Added-value products for the segments buying an occasion, shipped through supermarkets, delicatessen and specialised retail.

The launch process

How a product idea becomes a launch.

The innovation pipeline runs well over a hundred product changes a year — 60 to 120 invisible reformulations, 50 to 100 tactical products — and only four to six strategic launches. The gate tells them apart, and marketing signs five of its steps.

1 · Register the opportunity

Filed by the brand manager against a segment; R&D validates it is technically real.

2 · Concept profile

For whom, for what, against what — validated by the business manager and both VPs, a week each.

3 · Product profile

Format, price tier, channel fit — signed after reverse costing and the value chain.

4 · Artwork and commercial plan

Channel, media role, trade activation, and the CRM capture the launch must produce.

5 · Launch evaluation

What happened, on the record, with actions — the step that improves the next concept profile.

Why it matters

Start from the consumer and the shop.

Most go-to-market plans are a channel list with a budget next to it. This one started from who the consumer is and where they already buy, sized the traditional channel at 140,000 doors and committed to 100,000 of them with products designed for that shelf — and then refused to launch anything that could not name its segment and its door.

In your company

What this looks like when you bring it in.

What you get

A map of who your customers are and where they buy

Segments with a channel each — the study becomes the plan.

What builds up

Launches that arrive with the shelf already chosen

A numbered gate with named owners; every launch names its segment and its door before it is funded.

What you stop paying for

Launches that end in a warehouse

The gate downgrades or declines what has no route to a shelf, and frees the team for the four to six that matter.

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